Shipping Policy

At Vernocoast, we aim to make your shopping experience simple and reliable. Please review our shipping information below before placing your order.

Shipping Rates

We currently offer the following shipping options:

Standard Shipping — $12.99 USD

For orders with a subtotal below $89.99 USD, a flat shipping fee of $12.99 USD will be charged at checkout.

FREE Shipping — Orders $89.99+

Enjoy FREE standard shipping when your order subtotal reaches $89.99 USD or more.

The free shipping threshold is calculated based on the order subtotal after discounts and before any applicable taxes.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During holidays, promotional events, product launches, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Most orders are delivered within approximately:

7–15 business days after shipment

Delivery times are estimates only and may vary depending on your destination, local carrier, customs processing, weather conditions, holidays, or other circumstances outside of our control.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow some time for the shipping carrier to update the tracking status after receiving your tracking number.

If your tracking information has not updated for several days, this does not necessarily mean that your package has stopped moving.

Incorrect Shipping Address

Please make sure your shipping information is complete and accurate before submitting your order.

Vernocoast is not responsible for packages that are delayed, returned, or delivered incorrectly due to an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your address, please contact us as soon as possible at:

service@vernocoast.com

We will do our best to assist you before the order is processed or shipped.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please first check:

• Around your property or delivery location
• With household members
• With neighbors
• With your local delivery carrier

If you are still unable to locate your package, please contact us at service@vernocoast.com and we will assist you with the next steps.

Delays

Vernocoast is not responsible for shipping delays caused by circumstances outside of our reasonable control, including:

• Carrier delays
• Customs inspections
• Severe weather
• Public holidays
• Transportation disruptions
• Incorrect shipping information
• Other unexpected logistical issues

We will always do our best to help resolve any shipping-related concerns.

Customs, Duties & Taxes

Depending on your destination, international shipments may be subject to customs duties, import taxes, or other fees charged by local authorities.

Any applicable customs fees or import taxes are the responsibility of the customer unless otherwise stated during checkout.

Shipping Summary

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: service@vernocoast.com
Website: vernocoast.com